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What should a barber do first when a client arrives for an appointment?

  1. Discuss pricing options

  2. Greet the client and perform a consultation

  3. Start the haircut immediately

  4. Prepare tools and equipment for the service

The correct answer is: Greet the client and perform a consultation

When a client arrives for an appointment, the first step for a barber is to greet the client and perform a consultation. This initial interaction is crucial because it establishes a welcoming atmosphere and allows the barber to understand the client's needs and preferences. During the consultation, the barber can gather important information regarding the client's desired hairstyle, any specific requests, and any concerns they might have. This step ensures that both the client and barber are on the same page, leading to a more satisfactory service and reducing the likelihood of misunderstandings about the desired outcome. Engaging in a consultation before any service also allows the barber to assess the client's hair type and condition, which can influence the techniques and products used. It creates an opportunity for the barber to share insights and suggestions based on their expertise, which can enhance the overall experience for the client. By prioritizing the greeting and consultation, the barber sets the stage for a professional and attentive service, fostering client trust and loyalty.